Cancellation and Refund Policy

 Please go through the entire document before requesting any refund/cancellation of payment.

We hereby declare to all our external stakeholders that request for any type of Cancellation, for whatsoever reasons, will not be accepted/entertained by Whiteswan Consultancy Services.

In most cases, we do not make any refund of payment. If any stakeholder requests refund, the request will be at the sole discretion of the organization. Whiteswan Consultancy Services is not liable to give any justification for rejecting a refund request. You can, however, always refer to the Cancellation and Refund Policy’ page on our website for clear understanding of our policy.

Key Concepts

A refund can either be FULL or PARTIAL.

Full refund - 100% of the amount paid is returned to the payer.

Partial refund - An amount up to the net (the amount the merchant received) will be returned to the payer. Multiple partial refunds can be made until the full net has been refunded.

Our Policy

We hereby inform all our concerned external stakeholders that no full or partial refund is possible for the payment made via online payment gateway for availing manpower Consultancy Services from Whiteswan Consultancy Services.

In case a payment being charged on the client’s Card/Bank but the organization does not receive any payment due to whatsoever technical error, no refund can be made from organization’s end. In such cases, you need to contact your bank for any refund.

If a client makes multiple payments for same service, he/she would be refunded net extra the amount, after deduction of Payment Gateway charges or any other charges.

The application for refund in the prescribed format should be sent to

The application will be processed manually and after verification, if the claim is found valid, the amount received in excess after deducting Payment Gateway charges or any other charges will be refunded by Whiteswan Consultancy Services through electronic mode in favor of the applicant within a period of 7 calendar days on receipt of such claim. It will take 3-5 days for the money to show in your bank account depending on your bank’s policy.

Additional Declaration

For all online payments, please mind to note the transaction number and order no. for future reference.