Last updated December 01, 2014
Whiteswan Consultancy Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Whiteswan Consultancy Services. This Privacy Policy applies to our website, http://www.whiteswan.info/, and its associated subdomains (collectively, our "Service"). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
Thank you for choosing to be part of our community at Whiteswan Consultancy Services ("Company," "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at admin@whiteswan.info.
This privacy notice describes how we might use your information if you:
· Visit our website at http://www.whiteswan.info/
· Engage with us in other related ways — including any sales, marketing, or events
In this privacy notice, if we refer to:
· "Website," we are referring to any website of ours that references or links to this policy
· "Services," we are referring to our Website, and other related services, including any sales, marketing, or events
The purpose of this privacy notice is to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.
Please read this privacy notice carefully, as it will help you understand what we do with the information that we collect.
What
Information Do We Collect?
We collect information
from you when you visit our service, register, place an order, subscribe to our
newsletter, respond to a survey or fill out a form.
• Name / Username
• Phone Numbers
• Email Addresses
• Mailing Addresses
• Billing Addresses
How
Do We Use The Information We Collect?
Any of the information
we collect from you may be used in one of the following ways:
• To personalize your
experience (your information helps us to better respond to your individual
needs)
• To improve our
service (we continually strive to improve our service offerings based on the
information and feedback we receive from you)
• To improve customer
service your information helps us to more effectively respond to your customer
service requests and support needs)
• To process
transactions
• To administer a
contest, promotion, survey or other site feature
• To send periodic
emails
When Do We Use Customer Information from
Third Party?
We receive some information from the third parties when
you contact us. For example, when you submit your email address to us to show
interest in becoming our customer, we receive information from a third party
that provides automated fraud detection services to us. We also occasionally
collect information that is made publicly available on social media websites.
You can control how much of your information social media websites make public
by visiting these websites and changing your privacy settings.
Do we share the
information we collect with third parties?
We may share the information that we collect, both
personal and non-personal, with third parties such as advertisers, contest
sponsors, promotional and marketing partners, and others who provide our
content or whose products or services we think may interest you. We may also
share it with our current and future affiliated companies and business
partners, and if we are involved in a merger, asset sale or other business
reorganization, we may also share or transfer your personal and non-personal
information to our successors-in-interest.
We may engage trusted third party service providers to
perform functions and provide services to us, such as hosting and maintaining
our servers and our service, database storage and management, e-mail
management, storage marketing, credit card processing, customer service and
fulfilling orders for products and services you may purchase through our
platform. We will likely share your personal information, and possibly some
non-personal information, with these third parties to enable them to perform
these services for us and for you.
We may share portions of our log file data, including IP
addresses, for analytics purposes with third parties such as web analytics
partners, application developers, and ad networks. If your IP address is
shared, it may be used to estimate general location and other technographics
such as connection speed, whether you have visited the service in a shared
location, and type of device used to visit the service. They may aggregate
information about our advertising and what you see on the service and then
provide auditing, research and reporting for us and our advertisers.
We may also disclose personal and non-personal
information about you to government or law enforcement officials or private
parties as we in our sole discretion, believe necessary or appropriate in order
to respond to claims, legal process (including subpoenas), to protect our
rights and interests or those of a third party, the safety of the public or any
person to prevent or stop any illegal, unethical, or legally actionable
activity, or to otherwise comply with applicable court orders, laws, rules and
regulations.
Where
and when is information collected from customers and end users?
We will collect personal information that you submit
to us. We may also receive personal information about you from third parties as
described above.
How
Do We Use Your Email Address?
By submitting your
email address on this website, you agree to receive emails from us. You can
cancel your participation in any of these email lists at any time by clicking
on the opt-out link or other unsubscribe option that is included in the
respective email. We only send emails to people who have authorized us to
contact them, either directly, or through a third party. We do not send
unsolicited commercial emails, because we hate spam as much as you do. By
submitting your email address, you also agree to allow us to use your email
address for customer audience targeting on sites like Facebook, where we
display custom advertising to specific people who have opted-in to receive
communications from us. Email addresses submitted only through the order processing
page will be used for the sole purpose of sending you information and updates
pertaining to your order. If, however, you have provided the same email to us
through another method, we may use it for any of the purposes stated in this
Policy. Note: If at any time you would like to unsubscribe from receiving
future emails, we include detailed unsubscribe instructions at the bottom of
each email.
Could
my information be transferred to other countries?
We are incorporated in
India. Information collected via our website, through direct interactions with
you, or from use of our help services may be transferred from time to time to
our offices or personnel, or to third parties, located throughout the world,
and may be viewed and hosted anywhere in the world, including countries that
may not have laws of general applicability regulating the use and transfer of
such data. To the fullest extent allowed by applicable law, by using any of the
above, you voluntarily consent to the trans-border transfer and hosting of such
information.
Is
the information collected through our service secure?
We take precautions to
protect the security of your information. We have physical, electronic, and
managerial procedures to help safeguard, prevent unauthorized access, maintain
data security, and correctly use your information. However, neither people nor
security systems are foolproof, including encryption systems. In addition,
people can commit intentional crimes, make mistakes or fail to follow policies.
Therefore, while we use reasonable efforts to protect your personal
information, we cannot guarantee its absolute security. If applicable law
imposes any non-disclaimable duty to protect your personal information, you
agree that intentional misconduct will be the standards used to measure our
compliance with that duty.
Can
I update or correct my information?
The rights you have to
request updates or corrections to the information we collect depend on your
relationship with us. Personnel may update or correct their information as
detailed in our internal company employment policies. Customers have the right
to request the restriction of certain uses and disclosures of personally
identifiable information as follows. You can contact us in order to (1) update
or correct your personally identifiable information, (2) change your
preferences with respect to communications and other information you receive
from us, or (3) delete the personally identifiable information maintained about
you on our systems (subject to the following paragraph), by cancelling your
account. Such updates, corrections, changes and deletions will have no effect
on other information that we maintain, or information that we have provided to
third parties in accordance with this Privacy Policy prior to such update,
correction, change or deletion. To protect your privacy and security, we may take
reasonable steps (such as requesting a unique password) to verify your identity
before granting you profile access or making corrections. You are responsible
for maintaining the secrecy of your unique password and account information at
all times. You should be aware that it is not technologically possible to
remove each and every record of the information you have provided to us from
our system. The need to back up our systems to protect information from
inadvertent loss means that a copy of your information may exist in a
non-erasable form that will be difficult or impossible for us to locate.
Promptly after receiving your request, all personal information stored in
databases we actively use, and other readily searchable media will be updated,
corrected, changed or deleted, as appropriate, as soon as and to the extent
reasonably and technically practicable. If you are an end user and wish to
update, delete, or receive any information we have about you, you may do so by
contacting the organization of which you are a customer.
Personnel
If you are one of our
workers or applicants, we collect information you voluntarily provide to us. We
use the information collected for Human Resources purposes in order to
administer benefits to workers and screen applicants. You may contact us in
order to (1) update or correct your information, (2) change your preferences
with respect to communications and other information you receive from us, or
(3) receive a record of the information we have relating to you. Such updates,
corrections, changes and deletions will have no effect on other information
that we maintain, or information that we have provided to third parties in
accordance with this Privacy Policy prior to such update, correction, change or
deletion
Sale
of Business
We reserve the right to
transfer information to a third party in the event of a sale, merger or other
transfer of all or substantially all of the assets of us or any of its
Corporate Affiliates (as defined herein), or that portion of us or any of its
Corporate Affiliates to which the Service relates, or in the event that we
discontinue our business or file a petition or have filed against us a petition
in bankruptcy, reorganization or similar proceeding, provided that the third
party agrees to adhere to the terms of this Privacy Policy.
Affiliates
We may disclose
information (including personal information) about you to our Corporate
Affiliates. For purposes of this Privacy Policy, "Corporate
Affiliate" means any person or entity which directly or indirectly
controls, is controlled by or is under common control with us, whether by
ownership or otherwise. Any information relating to you that we provide to our
Corporate Affiliates will be treated by those Corporate Affiliates in
accordance with the terms of this Privacy Policy.
How
Long Do We Keep Your Information?
We keep your
information only so long as we need it to provide service to you and fulfill
the purposes described in this policy. This is also the case for anyone that we
share your information with and who carries out services on our behalf. When we
no longer need to use your information and there is no need for us to keep it
to comply with our legal or regulatory obligations, we'll either remove it from
our systems or depersonalize it so that we can't identify you.
How
Do We Protect Your Information?
We implement a variety
of security measures to maintain the safety of your personal information when
you place an order or enter, submit, or access your personal information. We
offer the use of a secure server. All supplied sensitive/credit information is
transmitted via Secure Socket Layer (SSL) technology and then encrypted into
our Payment gateway providers database only to be accessible by those
authorized with special access rights to such systems, and are required to keep
the information confidential. After a transaction, your private information
(credit cards, social security numbers, financials, etc.) is never kept on
file. We cannot, however, ensure or warrant the absolute security of any information
you transmit to us or guarantee that your information on the Service may not be
accessed, disclosed, altered, or destroyed by a breach of any of our physical,
technical, or managerial safeguards.
Governing
Law
The laws of India,
excluding its conflicts of law rules, shall govern this Agreement and your use
of our service. Your use of our service may also be subject to other local,
state, national, or international laws.
Your
Consent
By using our service,
registering an account, or making a purchase, you consent to this Privacy
Policy.
Links
to Other Websites
This Privacy Policy
applies only to the Services. The Services may contain links to other websites
not operated or controlled by. We are not responsible for the content, accuracy
or opinions expressed in such websites, and such websites are not investigated,
monitored or checked for accuracy or completeness by us. Please remember that
when you use a link to go from the Services to another website, our Privacy
Policy is no longer in effect. Your browsing and interaction on any other
website, including those that have a link on our platform, is subject to that
website's own rules and policies. Such third parties may use their own cookies
or other methods to collect information about you.
Cookies
We use
"Cookies" to identify the areas of our website that you have visited.
A Cookie is a small piece of data stored on your computer or mobile device by
your web browser. We use cookies to personalize the Content that you see on our
website. Most web browsers can be set to disable the use of cookies. However,
if you disable Cookies, you may not be able to access functionality on our
website correctly or at all. We never place Personally Identifiable Information
in Cookies
Payment
Details
In respect to any
credit card or other payment processing details you have provided us, we commit
that this confidential information will be stored in the most secure manner
possible.
Kids'
Privacy
We do not address
anyone under the age of 13. We do not knowingly collect personally identifiable
information from anyone under the age of 13. If you are a parent or guardian
and You are aware that Your child has provided us with Personal Data, please
contact Us. If We become aware that we have collected Personal Data from anyone
under the age of 13 without verification of parental consent, We take steps to
remove that information from our servers.
Changes
to Our Privacy Policy
If we decide to change
our privacy policy, we will post those changes on this page, and/or update the Privacy
Policy modification date below.
Third-Party
Services
We may display, include
or make available third-party content (including data, information,
applications and other products services) or provide links to third-party
websites or services ("Third-Party Services").
You acknowledge and
agree that we shall not be responsible for any Third-Party Services, including
their accuracy, completeness, timeliness, validity, copyright compliance,
legality, decency, quality or any other aspect thereof. We do not assume and
shall not have any liability or responsibility to you or any other person or
entity for any Third-Party Services.
Third-Party Services
and links thereto are provided solely as a convenience to you and you access
and use them entirely at your own risk and subject to such third parties' terms
and conditions.
Facebook
Pixel
Facebook pixel is an
analytics tool that allows you to measure the effectiveness of your advertising
by understanding the actions people take on your website. You can use the pixel
to: Make sure your ads are shown to the right people. Facebook pixel may
collect information from your device when you use the service. Facebook pixel
collects information that is held in accordance with its Privacy Policy
Tracking
Technologies
• Cookies - We
use cookies to enhance the performance and functionality of our service but are
non-essential to their use. However, without these cookies, certain
functionality like videos may become unavailable or you would be required to
enter your login details every time you visit our service as we would not be
able to remember that you had logged in previously.